PeaceTree Assessments

Creating Balance for a Better Life

PeaceTree Core FAQs

Here are some frequently asked questions, if your question is not answered below feel free to contact us at 610-265-3400 or therapy@peacetreecc.com and we can answer your question.

Q: How do I make my first appointment?

We understand that people approach making appointments differently and therefore have
several options available for contacting us for a first appointment. Please feel free to complete
this form and someone will contact you by your listed preferred method of
contact, call us at 610-265-3400 and Stephanie, our patient relations administrator will likely answer
your call and be able to help you right away or you may reach our answering service and in that
case we (either Stephanie or one of our postdoctoral interns) will get back to you as soon as
possible or send us an email at therapy@peacetreecc.com

Q: I’m looking for services for my child or teen?

Please look at our PeaceTree Kids services or contact us now button and we can answer any
questions you may have.

Q: I’d like to use the option of virtual therapy?

If you are looking to meet with your therapist remotely on an occasional basis please talk
with them to see if your insurance approves this service. If you are looking to meet with your
therapist 100% remotely please look at our PeaceTree teletherapy options for more information
or contact us now button and we can answer any questions you may have.

Q: Do you offer low cost therapy?

Yes, we have a training center within PeaceTree with a dual purpose of providing low cost
therapy to the community while training the next generation of new therapists. Please either
contact us now or read more on our PeaceTree Training page.

Q: Do you take insurance?
Yes, we currently work in-network with most Blue Cross Blue Shield PPO plans, including (Highmark, Anthem, Horizon,
Federal, Empire, Premera), United Healthcare, Aetna commercial plans, and Lyra Health EAP. We work with ALL other insurance companies as an out-of-network provider. Working as an out-of-network provider is a simple process and we will assist you with it throughout treatment. First, your insurance company needs to be contacted to inquire about your mental health out-of-network benefits. Generally, insurance companies can reimburse anywhere from 50% to 80% depending on your plan benefits and deductible. We can supply you with a Superbill or detailed invoice with all the information insurance companies ask for that you submit to insurance to receive that potential partial reimbursement for services.  
Q: What is your private pay fee for sessions?

A. $45 Intern

B. $175 Master’s

C. $200 Psychologist

D. $250 Co-parenting

Q: Do you have flexible hours?

Yes, we offer appointments Monday through Saturday from early morning (8am) until late
evening (9pm/10pm) appointments.

Q: What will my first appointment consist of?

Your first appointment will be a consultation with your therapist and will last approximately 45
minutes. During this time the challenges you are having will be discussed, a plan for treatment
will be made and time will be allotted so that you can ask as many questions as you would like
and then decide when you and your therapist will meet next.

Q: How long are all subsequent sessions?

Each following session is also 45/50 minutes long. Most patients attend sessions on a weekly
basis, but others opt to attend sessions twice a week or twice a month.

Q: How long will I need to be in therapy?

The length of your treatment depends on the issues that you would like to address. At the
end of your first meeting, a suggested length for your therapy can be assessed and discussed.
It is worth noting that some patients report feeling better after a few sessions. As you make
progress you can typically keep up your progress with the option of maintenance sessions.
These can be conducted monthly or even every other month and are designed to monitor the
changes and continue the growth and progress you will have made.

Q: Is what I share with my therapist confidential?

Your confidentiality is protected by state law and by the rules of our profession. All
information concerning patients is held confidential and is released only through procedures
consistent with the law and professional ethics.

Q: I'd like to begin therapy but value my privacy, is there anything you can do to help protect my privacy?

While we personally are not shy about how much we love therapy we understand that some
people prefer to be private about their love of therapy/seeing their therapist. We have worked
and currently work with high level executives and public figures and understand the need for
extra privacy. If this is a concern for you we can discuss ways to increase your protection, such
as us texting you at the time of your appointment to let you know the office is free so you can
walk right in instead of waiting in the waiting area for your appointment and/or using a special
exit available when leaving your appointments (available at our King of Prussia office).

Q: What if I think I need to be evaluated for medications or I am already prescribed medications?

We collaborate with local psychiatrists and medical professionals on a regular basis and if
you need referrals for a medication evaluation your PeaceTree therapist can assist you with that
process.

Q: How will I know if I'm getting better?

After your first session goals that you would like to accomplish will be identified and
evaluation and measurement of your goals will continue on an on-going basis.

Q: What is the No Surprises Act/ Good Faith Estimate?

Under this law, health care providers and facilities are to give patients an estimate of the expected charges for non-emergency medical services not covered or being paid by insurance. Therefore, you have the right to receive a “Good Faith Estimate” explaining the total expected cost for your medical and mental health care, including psychotherapy services, during a 12-month period. This law currently applies to patients that are private pay.  For any patients that are using insurance or submitting to insurance, the out of pocket costs are determined by your insurance plan. You can ask your healthcare provider for a Good Faith Estimate before you schedule a service. If you are private pay and you receive a bill that significantly exceeds your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

How do I schedule an appointment for a psychological test, assessment, or evaluation?

Or:

Call us at 610-209-6569

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